Contact

How Can We Help Today?

Owned and operated by Stiles Digital Merchandise LLC, we welcome your questions about patio furniture, fire pit tables, outdoor kitchens, and more.

We typically respond within 24 hours on business days
Reach Us

Choose Your Preferred Channel

Email
support@openairentertaining.com
Replies within 24 hours
Phone
(623) 777-2283
Mon-Fri, 9 AM - 5 PM MST
Common Questions

Frequently Asked Questions

How long does shipping take?

Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).

How can I track my order?

Once your order ships, you will receive a confirmation email with tracking details. You can use the tracking number to follow your shipment from our warehouse to your door.

What is your return policy?

We offer 30-Day Returns on eligible items. Please refer to our Return Policy page for full details on conditions, timelines, and how to initiate a return.

Can I exchange an item for a different style or size?

We are happy to help with exchanges within our 30-Day Returns window. Contact us with your order number and the item you would like instead, and we will walk you through the process.

How do I choose the right patio furniture set for my space?

Start by measuring your patio, deck, or garden area so you know your available footprint. Our product pages include detailed dimensions and material specs to help you find the right fit for your outdoor entertaining space.

What materials are your fire pit tables made from?

Our fire pit tables are constructed from weather-resistant materials designed for long-term outdoor use. Each product listing includes specific material details so you can compare options and find the best match for your patio setup.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

Send a Message

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Select a topic...
Patio Furniture Question
Fire Pit Table Inquiry
Outdoor Kitchen Details
Shipping and Delivery
Returns and Exchanges
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM MST
Saturday – Sunday Closed
Our Promise

Our Commitment to You

Timely Responses

We aim to answer every inquiry within one business day so your project keeps moving.

Secure Shopping

Your personal and payment information is protected with industry-standard encryption at every step.

Quality Craftsmanship

Every patio set, fire pit table, and outdoor kitchen is selected for durable materials and lasting design.

Free Continental Shipping

Free Shipping on Most Orders Within the Continental U.S., with handling in 1 to 3 business days.